Legal
Terms of Service
Last updated: May 16, 2026
These Terms of Service govern your access to and use of PULSE, operated by The Inclusive Practice, LLC. By creating an account or using PULSE, you agree to these Terms.
1. The Service
PULSE is a workload analysis, scheduling, and organizational health platform for special education departments in K–12 schools. Features vary by plan: Free, Individual Pro, School, and District. We reserve the right to modify or discontinue features with reasonable notice.
2. Accounts
You must be at least 18 years old to create an account. You are responsible for maintaining the security of your credentials and all activity under your account. Notify us immediately at eric@theinclusivepractice.com if you suspect unauthorized access. Accounts are non-transferable.
3. Acceptable Use
You agree not to:
- —Use PULSE for any unlawful purpose
- —Attempt to gain unauthorized access to the platform or other accounts
- —Scrape, crawl, or extract data without written permission
- —Reverse engineer or decompile the platform
- —Impersonate any person or organization
- —Store or transmit Protected Health Information (PHI) as defined under HIPAA
- —Resell or sublicense access to PULSE without a written agreement
4. Plans and Payment
Paid plans are billed monthly or annually via Stripe in US dollars.
Cancellation: Cancel at any time. Effective at end of current billing period. No refunds for partial periods except as required by law.
Price changes: 30 days' notice before any price change.
District plans: Governed by a separate Order Form and Master Services Agreement, which controls in the event of conflict with these Terms.
5. Your Data
You retain ownership of all data you enter into PULSE. You grant us a limited license to process it solely to provide the service.
For district and school accounts, the district is the data controller for student data. The Inclusive Practice, LLC acts as a data processor under the district's direction and in compliance with FERPA.
We will not sell, rent, or share your data except as described in our Privacy Policy.
6. Intellectual Property
PULSE and its software, design, frameworks, and algorithms are owned by The Inclusive Practice, LLC and protected by applicable intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to use PULSE for its intended purpose during your subscription term.
The PULSE Workload Framework — including formula methodology, indirect workload categories, and utilization calculations — is proprietary research. You may use your own results internally; commercial republication requires written permission.
7. Disclaimers
PULSE provides workload analysis tools for informational and planning purposes only. It does not constitute legal, HR, or compliance advice. Results should be reviewed by qualified professionals before use in formal negotiations or legal proceedings.
PULSE is provided "as is" without warranties of any kind. We do not warrant uninterrupted or error-free service.
8. Limitation of Liability
To the maximum extent permitted by law, The Inclusive Practice, LLC is not liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount you paid us in the 12 months preceding any claim.
9. Termination
You may terminate your account at any time. We may suspend or terminate access for violations of these Terms or non-payment. Upon termination, we retain your data for 30 days for export, then delete it per our Privacy Policy.
10. Governing Law
These Terms are governed by the laws of the State of Connecticut. Disputes shall be resolved in state or federal courts in Connecticut.
11. Changes
Material changes communicated by email at least 14 days before taking effect. Continued use constitutes acceptance.